Q1: How do I create an account?
A1: Click the 2nd icon on top right hand side for create new.
Q2: How to reset the account password if I forgot my password?
A2: Click the ''forget password'' to do reset, link will be send to your email immediately.
Q1: Can I change or cancel my order?
A1: Sure! You can cancel, or change your order before the shipment out.Kindly to contact our helpline (010-2299397).
Q2: Can I get my purchase item on the same day once I done payment?
A2: Yes,if your purchase item is available in store, you can do collection on the same day kindly do remarks on order or inform us by call for the arrangement.
Q4: What will be happen if I can’t pay on time for my order
A4: We will send email reminder for you to remind your to proceed payments within 3 days.For any no respond order we will do cancellation without any notice.
Q1: What is the payment method?
A1: We accept payment by Cash, Cash On Delivery with DEPOSIT, Online Banking Transfer, Credit Card Payments, & Installment plan for 6 selected bank.
Q1: Do I need to pay any deposit for holding my order.
A2: Yes, if u request delay payment period, you have to make 50% total amount as Deposit, to lock your order, you have to make 50% deposit of total amount to hold for 2 weeks.After 2 weeks you fail to proceed the balance payment we will forfeit your deposit and unlock the phone.
Q1: May I know it is all items are including the insurance for shipment?
A1: We only provide free shipping without insurance.Additional payment insurance is according the weight of parcel and courier service.
Q2: How long does shipping take? When will I receive my order?
A2: Once your order has been shipped, you’ll receive a tracking number by email. Arriavals may take up to 2~3 days for shipments within Klang valley area, For out side Klang valley may take 3~5 days.
Q3: My order has been dispatched, can I track it?
A3: Once order has been dispatched, We will send you the Tracking No. / Despatch’s information to make sure your parcels are sending to your doorstep on time in safe.
Q1: When the warranty start?
A1: Warranty start from the collection date.
Q2: What is the warranty T&C ?
A2: Different condition of phones are different T&C.Please refer your item category description , any inquiry please contact us.